Training for people ready to rethink how public services work.

What the training includes:

• Tools and frameworks to decide whether a service needs a transactional or relational design

• Core practices of relational service design, including rapid prototyping and the roles of facilitators, teams, and leaders

• Simulated and real-life challenges to apply the approaches, often producing outputs that can be implemented straight away

• Patterns that can be adapted to help scale relational services

Seats are limited. The waiting list gets first access.